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Selected Work

Real engagements. Real operating complexity.

Every engagement listed here involved cross-functional execution: strategy, systems architecture, governance, and commercial delivery working together.

Specialty Retail / Ecommerce

ParkerJoe

  • Structured discovery and technical architecture
  • AI-agent design (PJ Stylist concierge for customer experience)
  • COPPA compliance remediation for child-facing commerce
  • Onboarding systems and phased launch model
  • Shopify storefront overhaul with staging/production governance
  • Klaviyo lifecycle automation (3+ email flows)
  • Multi-channel expansion roadmap (Instagram, TikTok, Amazon)

Simultaneous navigation of children's privacy law (COPPA), ecommerce conversion optimization, AI safety controls for a child-facing agent, and a multi-channel expansion roadmap. Not one vendor problem — a cross-functional operating challenge.

Commercial impact
$100K → $650K+ annual online revenue

Designed and executed the operating system that drove online sales from under $100K annually to over $650K annually as part of a broader agentic overhaul, agent development, and management program.

Clinical Healthcare Technology

Peacefull.ai

  • Platform audit and authentication workflow diagnosis
  • Security and privacy risk identification
  • 40+ requirements across 4 priority tiers (P0–P3)
  • Remediation planning and launch blocker resolution
  • Translation of clinical AI ambition into governable deployment path
  • Enterprise procurement readiness assessment

Demonstrated KRLR's ability to work where sloppy AI decisions carry material consequences: healthcare procurement scrutiny, FDA roadmap implications, and enterprise trust requirements that cannot be hand-waved.

Commercial impact
Enterprise-grade remediation roadmap

Produced a prioritized, execution-ready remediation roadmap that addressed critical UX failures, compliance gaps, and conversion blockers for a clinical healthcare SPA.

Client Perspective

“KRLR took our scattered AI ambitions and turned them into a governed, revenue-generating system. The difference between their approach and every other consultancy we spoke to was that they actually build — not just advise.”

PJ

Parker Joe Leadership

Specialty Retail / Ecommerce

“The audit identified critical gaps we didn't know existed. KRLR's ability to translate clinical AI ambition into a governable deployment path gave us the credibility we needed for enterprise procurement conversations.”

PA

Peacefull.ai Team

Clinical Healthcare Technology

Additional engagement lanes

Media, Publishing + IP

Content systems, publishing operations, audience capture, partner credibility infrastructure, and repeatable release workflows for IP-driven businesses.

Security + Industrial Systems

AI-driven operations, workflow automation, systems visibility, commercialization support, and GTM alignment around technically complex offerings.